Support

We’re here to make sure your gaming experience at Party City Casino is smooth and enjoyable. Whether you’ve got a question about your account, a transaction, or a game, our friendly support team is ready to assist. You’re never alone when you play with us—help is just a click or call away.

Support Options to Fit Your Needs

No matter how you prefer to reach out, we’ve got you covered with multiple ways to connect. Choose the method that works best for you:

Live Chat: Get instant answers right on our website. Most queries are resolved in just a few minutes.
Email: Drop us a message at support@partycitycasino.com , and expect a reply within 24 hours.
Phone: Call our US/CA toll-free line at 800-684-1300 for direct assistance. We’re typically available to pick up within a minute or two.

Our support is available 24/7, so whether it’s late at night or early in the morning, we’re here to help you get back to the action.

Quick Answers with Our Help Center

Looking for a fast solution? Check out our comprehensive FAQ and Help Center on the website. You’ll find answers to common questions about deposits, withdrawals, bonuses like our 200% up to $1500 Welcome Bonus, and more. It’s a great first stop to resolve issues without waiting.

A Team You Can Trust

Our support staff isn’t just responsive—they’re experts in everything Party City Casino. From troubleshooting gameplay hiccups to explaining payment options like Visa or Neteller, we’re committed to sorting out your concerns quickly. We know your time is valuable, and we aim to get you back to spinning slots or hitting the blackjack table ASAP.

Reach Out—We’re Listening

Don’t hesitate to contact us for anything, big or small. We pride ourselves on being approachable and player-focused, so think of us as your go-to crew for all things casino. Drop a line or give us a call, and let’s keep the good times rolling at Party City Casino.